Work streams - Detailed design Posted by Posted by Linda Skates on 31 August 2017 Posted on: 31 August 2017

Project

Description

Disability Information front end

Development of the front-end of the new disability system including digital hub, email, phone and face-to-face interaction, peer networks, pro-active outreach and contact for the MidCentral prototype.

Capability building disabled people and family

Development of the funding mechanism and decision processes for allocating funding for disabled people and whānau capability and capacity building.

Information tool/ pathways and processes

Development of the end to end pathways, processes and tools for the MidCentral prototype.

Network building options

Development of the options and supporting processes to support connectors to expand networks for disabled people and whānau. This continuum includes formal advocacy and substituted decision making.

Funding

Development of the funding allocation processes and tools for the MidCentral prototype.

System responsiveness

Development of the processes and tools for collecting and monitoring information and insights, and making recommendations for system enhancements for the MidCentral prototype.

EGL team and system capability including infrastructure and fleet

Development of the team to support the new system including role descriptions, recruitment, induction and training, hours, caseloads, management and supporting roles. This work stream also looks at where and how we want people to work including supporting technology for MidCentral prototype.

Provider analysis and capability, and implications for contracts

Understanding the provider landscape in MidCentral and building capability for the MidCentral prototype.

Detailed design of interface with government systems

• Health
• ACC
• Care and Protection
• Education
• Income Support, Employment and housing
• Whānau Ora

Developing mechanisms to enable disabled people and whānau to have a seamless experience with other government systems. This includes processes for the MidCentral prototype.

Project

Description

Scope of funding

Identifying what disability support funding will come into the disability support system, what will be purchased centrally and what will go into personal budgets. This will also include identifying contracting and legislative changes that will required and making recommendations on timing.

High and complex framework

Understanding how the new system will work for high and complex clients and identifying any legislative or policy changes.

Safeguarding arrangements

Ensuring that we have integrated a safeguarding approach into every aspect of the new disability support system.

Social investment

Developing social investment approaches that will be integrated into the funding allocation model for the MidCentral prototype.

Market shaping and regulation (incl. new models)

Understanding the current market and regulation, identifying what we need to put in place to support new models, assessing whether any change is required to the regulatory environment, and understanding and managing any risks about existing services where they meet the needs of disabled people and whānau.

Equipment and modifications

Understanding how equipment and modification will be managed within the new disability support system.

Tax policy

Policy work to ensure appropriate tax treatment of disability support and address issues identified in the two demonstrations.

Brand and identity

Creating a brand for the new disability support system to ensure all New Zealanders know where to go to get disability support.

Deep dive for Māori

Understanding the diversity of experience for Māori disabled people and whānau and identifying implications for the detailed design to ensure we can meet the needs of Māori.

Project

Description

Quality of life framework

Understanding existing approaches for measuring quality of life and agreeing a framework for gathering information and measuring quality of life for disabled people and whānau. We want to build on existing approaches and align it with wellbeing indicators across government.

Baseline data gathering

Gathering baseline data about current experience of disabled people, families and providers, and effectiveness of system in MidCentral prior to the roll out.

Outcomes framework

Developing an outcomes framework for the new disability support system.

Monitoring plan and approach

Developing an approach and plan for monitoring progress as the prototype is rolled out.

Evaluation plan and approach

Developing an approach and plan for the evaluation of System Transformation.